Short answers
Frequently asked questions
The essentials about FastLane, Lane, and the plans.
- What is FastLane?
- A B2B platform that connects restaurants and establishments with their suppliers. You order on the web, the app, or by writing to Lane.
- What is Lane?
- FastLane’s AI assistant. You write to it like you would to your sales rep, and it leaves the order in the cart. You confirm it.
- What does Lane include on Core and Pro?
- Core: 2 trial Lane orders per company. Pro: unlimited Lane and Lane Customer Service (order, invoice, credit, and incidents) for each user with a Pro seat.
- How much does it cost?
- Core is free, always, and does not expire. Pro: RD$1,495 plus ITBIS per user per month (RD$1,764.10 with tax). Intelligence: RD$3,995 plus ITBIS per user per month, coming soon.
- How many users does Core include?
- Up to 3 users per company, with unlimited on-screen ordering.
- What about a fourth user?
- They join with a Pro seat, which includes unlimited Lane and Lane Customer Service. Ordering is never blocked.
- How do I pay for Pro?
- You request it on the web and FastLane approves it. Today it is paid by bank transfer, and the plan turns on when FastLane confirms payment. It is charged per user with a Pro seat, for the days of the month they had it.
- What about supplier plans?
- The subscription depends on your sales force. Plans are requested from our team in a session.
- Who handles deliveries and returns?
- Each supplier, under its own policies. FastLane routes the request to the supplier.